Animal Assessment Coordinator

Position Summary:

Coordinate the intake, medical and behavioral assessments of all animals to ensure they are prepared for the adoption process in a timely manner consistent with ASPCA SAFER® standards (canines) and the ASPCA Feline Spectrum Assessment (felines).

Job Title: Animal Assessment Coordinator

Reports to: Director of Operations

Department: Operations

FLSA Classification: Non-Exempt, Hourly

Essential Duties:

Spay/Neuter Programs:

  • Manage Foster Program ensuring all animals are spayed or neutered prior to placing in foster home.
  • Manage the S/N Voucher Program(s)
  • Work with Operations Director & Spay/Neuter partner organizations to ensure scheduling is complete, becoming the point of contact.
  • Note on all animal records appropriate information regarding S/N scheduling.
  • Facilitate and schedule S/N of foster animals not in the Foster Program

Daily Assessment Duties

  • Animal care is always the first priority, All animals on-site will be receive food, water and have their cages or kennels cleaned as often as needed. During the first two hours of the morning and last two hours of the evening these services will be completed
  • Verify Daily Medical Care Priorities have been reviewed & tasks for consulting vet Priorities Log are up to date and properly notated in Shelter Management System.
  • Ensure all animals are processed according to policy and procedures to include all required vaccinations, deworming, descriptions, scanning for microchips, information follow-up, records notation and any other processes associated with housing stray and owner surrendered animals.

Stray Processing

  • Ensures all strays have been vaccinated, dewormed, accurately described, location found, picture in system and posted on Facebook and or social media.

Return To Owner Processing

  • Authorized to alter fees as determined by the situation based on minimum fee schedule.
  • Ensure all processing is complete and accurate.

Adoption Processing

  • Ensures all animals in the Foster Program are processed completely and accurately.

Owner Surrender Animals Processing

  • Authorized to accept owner surrenders provided the animal can pass a behavior evaluation and the space is available to place up for adoption.
  • Ensures all owner surrenders are up to date on vaccinations, medical records have been received and processed. Authorized to vary the $90 surrender fee as needed and warranted by the situation as presented.

Other duties as assigned by the Operations Director


  • Have good written and oral communication skills.
  • Ability to operate standard office equipment and computer systems.
  • Ability to lift up to 50 pounds alone.
  • Ability to stand, bend, move, and twist often and for short to long periods of time.
  • Have at least 3 years experience in a shelter environment working with customers and animals on a daily basis.
  • Understand and possess general animal handling skills for dogs and cats.
  • Ability to understand basic animal behavior
  • Have good customer service skills in dealing with all customers.
  • Recognize and understand de-escalation techniques to help ensure a calmer and more appropriate experience in the shelter.
  • Ability to listen intently and make decisions based on fact.
  • Ability to deal with high stressed environments calmly and professionally.

Shelter Work Environment

  • Appropriate clothing must be worn at all times. Protective gear shall be worn when necessary.
  • All staff will be trained on all products used at the Shelter. Material Safety Data Sheets will be acquired for these products and will be available for all Staff before they are used. Records of training will be recorded, filed and maintained and will be available for OSHA reviews.

Physical demands include:

  • Lifting and moving animals and cages up to 50 lbs.
  • Frequent movement, including but not limited to standing, walking, stooping, carrying heavy loads, movement of cages, restraining active animals, and operation of motor vehicle.

Working conditions include:

  • Possible exposure to dangerous, diseased, frightened, and injured animals
  • Team members must be comfortable handling dogs and cats of any and all ages in a stressful environment
  • Contact with animals may result in injuries such as, but not limited to, scratches and bites
  • Physical restraint may be required to safely control an animal, which may include leashes, bite poles, towel wraps and other humane restraint processes
  • Possible exposure to potentially harmful chemicals and drugs
  • Working with strong cleaning agents on wet surfaces
  • Frequent exposure to household and industrial cleaning supplies, which may include but not limited to, bleach, soaps, and standard cleaning agents in shelter environments
  • Indoor and outdoor work in all weather conditions
  • Exposure to animal feces, urine, vomit and possibly blood
  • Excessive, uncontrolled noise associated with barking and howling dogs
  • Exposure to various smells due to the day to day activity at the shelter and may include odors from feces, urine, medications and cleaning chemicals
  • Emotional demands include: euthanasia, animal abuse, animal neglect
  • Although every effort is made to adopt out all of the animals we take into our care, some animals may be humanely euthanized for terminal disease, quality of life, or behavior that is unsuitable and dangerous for adoption into the community.

To Apply: Please send your resume and a cover letter to Director of Operations, Michael Rios by e-mail to or mail to, HSNB Jobs, 1121 Sonoma Blvd. Vallejo CA 94590

The Humane Society of the North Bay is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.